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ANNOUNCEMENT: the roots autonomous workforce platform
We are excited to announce the introduction of the Roots Autonomous Workforce Platform - the world's first language-oriented platform that enables insurance knowledge workers to create AI-powered Digital Coworkers using speech and text.
The Roots Autonomous Workforce Platform uses powerful language-to-action AI that allows a Digital Coworker to receive instruction using spoken word or typed text, then generates a fully connected series of steps, a ‘Flow’ for a Digital Coworker to run.
The Roots Autonomous Workforce Platform has been designed specifically for insurance operators, offering an integrated platform to build and manage a digital workforce using speech or text prompts.
Able to read, think & intuit just like people, Digital Coworkers come pre-packed with knowledge, skills & capabilities to manage work & collaborate with your human workforce.
Reads Documents & Data
Identifies and interacts with objects on a computer screen. Detects, classifies and understands data in structured and unstructured documents.
Uses data extracted from systems and documents to upload, download, validate and move between applications or teams. Intelligently apply business logic and rules to execute business processes and workflows.
Captures transactional and meta-data from across our Customer Network to continually improve machine learning models, algorithms & overall performance.
Our Customers see Digital Coworkers as important members of their team
“The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. Our Digital Coworkers provide the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.”
Kevin Mahoney
President & COO, Carisk Partners
“Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.”
Lea Lundquist
VP, Claims Administration, Protective Insurance
“We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.”
David Emmer
CIO, Anchin, Block & Anchin LLP
"Insurance companies have a desperate need to automate many business processes for efficiency, but current solutions are limited to rule-based tasks and aren’t insurance industry-specific, limiting their potential, Digital Coworkers lessen our stress over finding and retaining talent, and unburden our teams so they can focus on more impactful work. Roots Automation’s unique approach to automation has improved our employee retention while offering superior economics and enhanced customer experience".
Cathy Carr
VP of Insurance Support Services, Berkshire Hathaway Guard President
"I am incredibly delighted with the results from our Digital Coworker. The Digital Coworker is delivering better accuracy, speed and overall outputs - compared with other OCR solutions that we have used before. The improved results mean that we can reduce churn and improve the day-to-day lives of our claims team by liberating them from manual data entry and rework, whilst scaling volume and efficiency across the entire operation".
Kimberly Guillen
AVP Agile Center of Excellence, The Zenith Insurance Company
"Roots Automation has helped American Exchange automate and improve a lot of our internal data validation and data entry processes. This has both reduced our workload and has reduced human data entry error to almost zero. The best part is that our process with Roots Automation has allowed our agents to do what they do best, and that is talk to people and help them with their individual and Medicare health insurance decisions."
Andrew Hetzler
Chief Executive Officer, American Exchange
Machine Intelligence + Human Ingenuity
By bringing together technology, data, machine intelligence & human ingenuity, our Customers realize significant value, fast.
Increase Capacity
Expand your human workforce up to 90% with trained Digital Coworkers. Better manage fluctuating peaks and troughs in demand. Avoid burnout.
Reduce Cost
Process more work, faster, with greater accuracy. No need to build Centres of Excellence or significant internal capability to manage your Digital Workforce.
Rapid ROI
Each Digital Coworker comes pre-trained with knowledge of documents and processes, enabling them to be operational from day 1. Typically driving 250% ROI for our Customers.
Adopt AI Faster
Our AI models and algorithms are configured to work out of the box, built on a deep repository of tagged system and document data. No need for expensive data, IT or infrastructure investments.
Avoid Disruption
Digital Coworkers plug into your existing ways of working, minimizing disruption and risk associated with extensive change programs
Improve Work
Eliminate the mundane, manual part of people’s work that typically slows them down, produces errors and causes burnout.
While women make up nearly half of the United States' workforce, they are greatly underrepresented in Insurance, where women represent only 30% of the leadership positions.
As members of this community, it's our responsibility to uplift and amplify the powerful voices of women who are forging their paths and changing the insurance landscape.
And so, we have captured some of the stories from across the Insurance community, and are proud to share them here.
Webinar: Practical Application of Generative AI in Insurance
Register for our on-demand webinar, where we will deep dive into use cases, success stories and real-world application of Generative AI across Claims, Underwriting and Insurance Operations.
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Whitepapers
Whitepaper: Transforming Claims Management with AI-Powered Digital Coworkers
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Whitepapers
Whitepaper: The Rise of the Digital Coworker
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Blogs
ANNOUNCEMENT: Roots Automation Unveils Revolutionary New Autonomous Workforce Platform
Success Story
Increasing speed & accuracy of Claims Document Processing for a large Insurance Conglomerate