Automating the Insurance Industry

The insurance industry is changing quickly, thanks to Artificial Intelligence, Machine Learning, and Cognitive Process Automation. From carriers to brokerages, both Property & Casualty and Life & Health markets are rapidly advancing towards technology.

Claims, underwriting, and even fraud detection processes can now be automated. Roots Automation analyzes industry trends, the effects of digital automation, and the cutting-edge behind the transformation.

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An Insurance Carrier Partners with Roots Automation

This Customer offers multi-line coverage across a range of property and casualty products, and is working with a Digital Coworker to improve efficiency by streamlining their claims intake process.

Roots Automation to Showcase Digital Coworkers at Reuters Future of Insurance USA 2022

Roots Automation announced that it will be showcasing its Digital Coworkers to insurance industry leaders at the upcoming Reuters event, The Future of Insurance USA 2022, in Chicago.

Roots Automation is Excited to Announce a Customer Win

After witnessing a +900% return on investment from their first Digital Coworker, this Customer is now partnering with Roots Automation to delegate six additional processes across their operations.

2022 Insurance Industry Trends: How Carriers and Brokerages Navigate Challenges and Capture Opportunities

As the world settles into its “new normal” post-pandemic, insurance industry trends are expected to touch carriers and brokerages alike.

Reconciling the Cost of Business with the Cost of People

With the evolving landscape of remote and hybrid work environments, it’s clear that the labor challenges that companies face have reached new heights.

Roots Automation Partners with Leading Insurance TPA

Roots Automation has partnered with a leading Insurance Third Party Administrator (TPA), to decrease the manual effort within while improving quality of service within the Claims Management process.

Announcing a New Partnership with a Leading Property & Casualty Insurer

The Roots Automation team is excited to announce a new customer win. This time, we are partnering with a leading property & casualty insurance carrier.

How to Overcome Five Challenges for Claims Processing in 2022

Insurance companies will face their own challenges in 2022. These are the top five challenges for claims processing – and the best way to overcome them.

The Evolution of Document Processing: Where We’ve Been, Where We Are Today and Where We Are Headed Tomorrow

Intelligent document processing (IDP) grew out of optical character recognition (OCR) technology and is now serving as the foundation for the next-generation of AI-driven process automation.

Why Current Claims Processes Are Unsustainable

Medical claims have a traditionally negative perception. Today's medical claims processes elicit an image of inefficiency, complexity, errors, and high costs.

Key Takeaways from the 2022 America’s Claims Executive Leadership Forum & Expo

As our team returns from the 2022 ACE Leadership Forum & Expo, we’re reinvigorated by the return of in-person events and re-engaging with colleagues, friends, and thought leaders across the space.

Letter from the Co-founders: Announcing Iris, a New SaaS from Roots Automation

We’re launching a new SaaS product, Iris, in 2022. Iris is a niche data extraction platform focused on pulling information from medical claim forms, specifically the CMS-1500 claim form.

3 Ways Claims Automation Improves the Policyholder Experience

Insurance claims processing traditionally involved many often monotonous manual tasks with potential for errors and discrepancies, but the rise of claims automation will change everything.

How Medical Claims Processing Transforms Patient Healthcare

Cutting-edge medical robots are never far from the headlines. However, medical claims automation is making a big impact behind the front desk.

Medical Claims Clearinghouse vs. Automated Medical Claims Processing

Today's insurance carriers are reliant on BPOs, TPAs, and claims clearinghouses. But how do these institutions compare to Digital Coworkers and advanced claims processing automation?

The Pros & Cons of Automated Underwriting Systems

As the insurance industry progresses rapidly, it's important to level the pros and cons of automated underwriting systems and their potential impact on your submit-to-quote ratio.

How to Improve Claims Handling with Automation

Insurance automation systems are now an integral part of the business world, but how can they help to improve claims handling?

Why Digital Coworkers are the Best Data Extraction Tools for UB-04 Forms

Much of the medical insurance industry relies on the CMS-1500 and UB-04 claim forms. Digital Coworkers are built with OCR and ICR capabilities, ensuring they are the best data extraction tool.

Data Extraction Software vs. Data Entry Outsourcing Companies

Depending on your company's needs, you may prefer to outsource processes to a BPO or a third-party administrator. However, new tools like cognitive process automation are also reliable solutions.

How the CMS-1500 Form Became the Industry Standard for Medical Claims

The CMS-1500 form is used almost universally for workers comp and healthcare claims processing. Why is standardization so important for medical claims submission, and how does CMS-1500 software help?

Automation Tools: The 21st Century's Industrial Revolution

Much like the Industrial Revolution, companies are both optimistic and skeptical of the power of automation tools like cognitive automation and Digital Coworkers.

Insurance Rating Software vs Robotic Process Automation in Insurance

Insurance agency automation solutions are surely entering a new era. But which is the best insurance rating software: a comparative rater, or the next generation of RPA: cognitive automation?

No, RPA Won’t Replace Phil in Accounting.

Automation is designed to streamline processes, not replace entire jobs. Yet, the number one question asked of any RPA vendor or automation company is, "Will robots take my job?"

How Does Automation Benefit the Insurance Industry?

AI, Machine Learning, RPA, and Cognitive Process Automation – can any one solution fully automate underwriting and claims in insurance? How does automation affect the insurance industry?

Catastrophic Claims Processing Adjusts Using AI

With billion-dollar weather and climate disasters occurring more frequently, insurance carriers must use AI and Cognitive Process Automation to stay prepared and profitable during catastrophe events.

Why Automation is the Future of Open Enrollment in US Healthcare

Open enrollment for consumers often means more admin work for health insurers, but cognitive process automation and RPA vendors are ready to automate the data-heavy enrollment period.

Business Automation Heals Healthcare Insurance Claims

Due to the severity of the pandemic, many postponed healthcare procedures. Forecasting a large influx in claims processing channels, Cognitive Process Automation may save the insurance industry.

The Future is Now: How Automation is Changing the Insurance Industry

We've been automating jobs to make our lives easier for hundreds of years. AI is just the latest version of automation. Insurance automation is picking up the pace and creating substantial value.

Cognitive Solutions in Business Efficiency and Performance

Big Data, Artificial Intelligence, Intelligent Automation, and Cognitive AI are buzzwords that business leaders cannot afford to ignore. In today's digital era, enterprises must draw out a crystal

Automation and Return on Investment

Making the decision to embark on a digital transformation, for a company of any size, is a considerable undertaking.If you are the driving force encouraging the transformation it is likely that you wi

Mergers & Acquisitions – the perfect environment for automation

We’re firm believers that automation can improve most data-heavy and laborious processes. Mergers and Acquisitions (M&As) may not be the first process you think of when considering a digital transform

Your RPA isn’t in the cloud? Here’s why it should be

In our pre-COVID world, business has changed and is continuing to change drastically and nearly too quickly to keep up with. What was initially supposed to be a few-week period to “flatten the curve”

A Day in the Life of Just Another Coworker

A day in the life of Chip, who works in the finance department of a major insurance provider.8:00am - Clock in for the day

The future of work will always need humans

Robots ‘coming to take our jobs’ has been a hot topic for many years. Automation is becoming more common in the workplace and bots are completing tasks that, previously, humans were doing manually. Ho