Close your claims up to 8x faster with a Digital Coworker
Did you know?
According to Microsoft, 55% of consumers have higher customer service expectations year over year. The longer a company delays the claims process, the more likely a customer is to cancel their policy, even after receiving their payment – a double loss for the insurer.
Digital Coworkers are an innovative claims solution, whereas RPA has limited use cases.
They find incomplete, unstructured, and missing data.
Digital Coworkers enter data into systems of record and contact claimants to acknowledge claims.
These bots even set reserves and make payments.
The Digital Coworker accomplishes all of this 4-8x faster than humans, and with a 99% straight-through processing rate.
There's higher human error when employees aren't engaged.
Studies show there's a 10% to 30% human error rate on manual processes
Claims leakage spirals out of control
Low employee engagement leads to high turnover
One delay affects the entire claims process workflow.
Slower claims processing frustrates management, employees, and policyholders
83% of policyholderscancel when a claim is delayed
These delays affect your Net Promoter Score (NPS)
Empower your team with their new favorite colleague:
In 2020 alone, $95,000,000,000 in damage was attributed to natural disasters. As catastrophes continue to rise, so does the amount -- and the cost -- of insurance claims. Digital Coworkers can duplicate themselves to take on more work during periods of high demand, keeping efficiency high without extending your payroll.
They use AI to read context clues
Just like humans, Digital Coworkers learn continuously. Unlike RPA, when your processes adjust, these bots use AI to evolve alongside your company. Your bot will deliver consistent results, even if the job description varies slightly.
Digital Coworkers learn the job in two weeks
Digital Coworkers typically require 4 weeks to train for your specific job, and then an additional two weeks to learn about your company and prepare for the role. You can deploy a Digital Coworker in the same time as it would take to recruit, hire, and train a new employee.
What our customers say
The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. By leveraging these bots, it provides the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.
Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.
We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.