Did you know?

According to Microsoft, 55% of consumers have higher customer service expectations year over year. The longer a company delays the claims process, the more likely a customer is to cancel their policy, even after receiving their payment – a double loss for the insurer.

Image of a car with a crushed headlight after an accident.

Digital Coworkers are an innovative claims solution, whereas RPA has limited use cases.

They find incomplete, unstructured, and missing data.
Digital Coworkers enter data into systems of record and contact claimants to acknowledge claims.
These bots even set reserves and make payments.

The Digital Coworker accomplishes all of this 4-8x faster than humans, and with a 99% straight-through processing rate.

There's higher human error when employees aren't engaged.

Studies show there's a 10% to 30% human error rate on manual processes
Claims leakage spirals out of control
Low employee engagement leads to high turnover

One delay affects the entire claims process workflow.

Slower claims processing frustrates management, employees, and policyholders
83% of policyholders cancel when a claim is delayed
These delays affect your Net Promoter Score (NPS)

Bots work harder during catastrophes

In 2020 alone, $95,000,000,000 in damage was attributed to natural disasters. As catastrophes continue to rise, so does the amount -- and the cost -- of insurance claims. Digital Coworkers can duplicate themselves to take on more work during periods of high demand, keeping efficiency high without extending your payroll.

Image of weather patterns and heavy clouds from space.

What our customers say

The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. By leveraging these bots, it provides the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.

Kevin Mahoney

President & COO, Carisk Partners

View case study

Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.

Lea Lundquist

VP, Claims Administration, Protective Insurance

View case study

We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.

David Emmer

CIO, Anchin, Block & Anchin LLP

View case study

First Notice
of Loss (FNOL)
Automation

Close your claims up to 8x faster
with a Digital Coworker

There's higher human error when employees aren't engaged.

One delay affects the entire claims process workflow.

Empower your team with their new favorite colleague:

The Digital Coworker

Instantly Access a Digital Coworker

Bots work harder during catastrophes

They use AI to read context clues

Digital Coworkers learn the job in two weeks

What our customers say

Proudly trusted by reputable companies

We provide Digital Coworkers to:

Contact Us

First Noticeof Loss (FNOL)Automation

Close your claims up to 8x fasterwith a Digital Coworker

There's higher human error when employees aren't engaged.

One delay affects the entire claims process workflow.

Empower your team with their new favorite colleague: The Digital Coworker

Instantly Access a Digital Coworker

Bots work harder during catastrophes

They use AI to read context clues

Digital Coworkers learn the job in two weeks

What our customers say

Proudly trusted by reputable companies

We provide Digital Coworkers to:

Contact Us

First Notice
of Loss (FNOL)
Automation

Close your claims up to 8x faster
with a Digital Coworker

Empower your team with their new favorite colleague:

The Digital Coworker