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ABOUT US

Roots Automation is an ambitious pioneer and challenger revolutionizing the way work is done.

ABOUT US

Roots Automation is an ambitious pioneer and challenger revolutionizing the way work is done.

OUR VISION

To create the most advanced DIGITAL WORKFORCE by bringing MACHINE INTELLIGENCE and HUMAN INGENUITY together

Digital Workforce

Our Digital Coworkers read, think and intuit just like your human workers. They come pre-packed with knowledge, skills and capabilities to manage work and collaborate with a human workforce.

Machine Intelligence

Leveraging the latest tools andtechnologies, our Digital Coworkers continually learn through interactions with humans, systems, documents and processes – across a network of customers.

Human Ingenuity

Our Digital Coworkers free people of mundane, inefficient, repetitive work – enabling them to be more creative, more collaborative & more innovative.

Our Story / Mission

Roots Automation began as a conversation in a coffeehouse between two former AIG executives. Formerly colleagues, Chaz and John frequently lamented the limitations of traditional automation solutions in solving complex, document-based work commonly found in Insurance.

Over a cup of coffee, they realized they could solve this pain-point, and Roots Automation was born.

Roots Automation is on a mission to make work more human and together, with our customers, we are building a new hybrid workforce that is creative, productive and designed to improve the working lives of people.

Our Founders​

Chaz Perera
Co-founder & CEO

Chaz is responsible for business development, finance, and customer success.​

In his nearly 20-year career since graduating from Villanova University, Chaz has launched new products, grown global businesses, and helped companies save money by leveraging data science, robotics, and AI.​

He’s led teams with thousands of employees, at one point leading a team of 7,000 people across 50 countries. Before founding Roots Automation, Chaz was the Chief Transformation Officer and Head of Global Business Services for AIG, Inc.​

Outside of work, Chaz sits on the board of Habitat for Humanity NYC.​

John Cottongim
Co-founder & CTO

John is responsible for product development and customer implementation.

Before Roots Automation, John led the Enterprise Automation Hub of Mars, Inc. and had a 15+ year career in large-scale global transformation programs. He’s also helped two Fortune 500 companies build cognitive automation programs and scaled out the companies’ process automation capabilities.

John sits on the IQPC Bot Board for Intelligent Automation where he continues to push for scalable automation.

He has a BS from Villanova University, an MBA from NYU, is a CFA, and earned certifications in both LEAN and SCRUM.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

OUR LEADERSHIP

Ratish Dalvi
Head of AI
Ratish Dalvi
Head of AI

In his 10+ years of experience focused on computer vision, NLP and reinforcement learning, Ratish has built various AI systems across healthcare, CRM, oil & gas pipelines, powerplants and intelligent vehicles.

Before Roots Automation, Ratish led the AI team at Quartet Health, driving revenue and reducing costs through machine learning and causal inference.

Ratish started his data science career at a seed-stage AI startup, Wise.io, where he co-wrote their machine learning stack from scratch, which was instrumental in its acquisition by General Electric.

Chris Gayner
VP of Marketing
Chris Gayner
VP of Marketing

Chris is responsible for Brand, communications and growing Roots Automation’s presence in the U.S and global market.

Chris brings nearly two decades of experience in Strategy, Innovation and Marketing leadership roles spanning Global Services and Technology organizations in Europe and the United States.

Additionally, Chris has held senior positions at Genfour (acquired by Accenture), Symphony Ventures (acquired by SYKES) and SYKES Digital (Acquired by SITEL).

Darlene Durand
Head of Customer Success
Darlene Durand
Head of Customer Success

Darlene is responsible for onboarding new Digital Coworkers and managing Roots’ engagement with our customers.

Darlene hasworked in financial services and insurance for her 14+ year career focused on program management, continuous improvement, and account management. Before joining Roots Automation, Darlene helped stand-up automation centers of excellence and led customer engagement for AIG and Cognizant.

Darlene has a BA from the University of Miami, an MBA from the Univ of Dayton, and PMP, Agile and LEAN certifications.

Jeff Sondak
Head of Sales
Jeff Sondak
Head of Sales

20+ year sales executive and technology evangelist working with Fortune 500 customers and partners across highly regulated Insurance, Banking, and Healthcare sectors. Critical focus on supporting customers achieve cost take out, modernization and overall business improvement across the Front-Middle- and Back office operations.

Jeff spent the last seven years focused on helping customers establish and scale automation programs utilizing the latest tools across RPA, OCR, Machine Learning, Cognitive and AI platforms.

Jermaine Everett
Head of Technical Sales
Jermaine Everett
Head of Technical Sales

As the Head of Technical Sales, Jermaine is responsible for overseeing the engagement and onboarding of new customers globally with Roots Automation.

Jermaine brings over 15 years of leadership experience in claims, strategy and operations. Most recently, Jermaine was responsible for establishing robotic automation programs globally at AIG.

Bill Cramer
Head of Cloud Infrastructure
Bill Cramer
Head of Cloud Infrastructure

Bill is responsible for infrastructure reliability, resiliency and security across the extent of Roots’ cloud environment.  Directing a team of Infrastructure and DevOps Engineers while coordinating closely with developers on Cloud requirements to accelerate delivery, testing of new services and support for customers’ Digital Co-workers.  In addition, his team works closely with Customer Success and Continuous Improvement on all new and existing customer projects.


Prior to joining Roots Automation, Bill spent 20+ years in leadership roles along with directly contributing to infrastructure support, engineering, security and systems architecture. He has worked with Global Enterprises supporting existing deployments, corporate IT, and architecting/migrating product stacks to the cloud.  Along with organizations in the private sector including Carrier, Ricoh, and The New York Times, he previously worked in public sector positions supporting/delivering infrastructure, managing IT departments, and securing all aspects of digital environments and assets.

JOIN US

Senior Account Executive (US)
Digital Marketing Manager (US)
Sales Operations Manager

CUSTOMER SUCCESS

Our Customers see Digital Coworkers as important members of their team

$1.3m Capacity Improvement

Delivered for a leading Global Services firm.

1,250% Return on Investment

Delivered for a multinational Financial Services Company.

99% Straight Through Processing

Delivered for a Fortune 500 Insurance Carrier.

“The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. By leveraging these bots, it provides the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.”
Kevin Mahoney
President & COO, Carisk Partners
“Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.”
Lea Lundquist
VP, Claims Administration, Protective Insurance
“We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.”
David Emmer
CIO, Anchin, Block & Anchin LLP
We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.
Fortune 250 Life Insurance Carrier
Automation Leader
WORKING ALONGSIDE LEADING BRANDS

INSIGHTS, NEWS & RESOURCES

Webinars

Webinar: Improving Claims Management with Automation & AI

Understand considerations, opportunities and benefits of using Automation and AI to improve Claims Management

Read More
Whitepapers

Whitepaper: The Rise of the Digital Coworker

Read More
Whitepapers

Skills Shortage Demands Friendly Digital Help for Stretched Teams

Read More
Blogs

PRESS RELEASE: Roots Automation Raises $10 Million Series A Round to Accelerate Growth

Success Story

Increasing speed & accuracy of Claims Document Processing for a large Insurance Conglomerate

GET IN TOUCH

Let's make work more human, together.
Contact Us

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