We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. Denying consent may make related features unavailable.
You can consent to the use of such technologies by using the “Accept” button, by closing this notice, by scrolling this page, by interacting with any link or button outside of this notice or by continuing to browse otherwise.
No items found.

The World’s Most Advanced Generative AI Model for Insurance

July 28, 2023

Roots Automation, creator of AI-powered Digital Coworkers, today announced the release of InsurGPTTM - the world’s most advanced fine-tuned Generative AI model, designed specifically for the Insurance market.

InsurGPTTM further expands the natural language capabilities of Digital Coworkers by utilizing proprietary, fine-tuned Large Language Models (LLMs) to read and accurately extract data across:

  • Structured documents - ACORD forms, medical claim forms, etc.
  • Unstructured documents - insurance applications, loss runs, quotes, first notices of loss, demand packages, general correspondence, etc.

InsurGPTTM utilizes a deep corpus of insurance specific data and documents alongside systems and process knowledge to significantly improve the accuracy, speed, and validity of data extraction and inferencing, while reducing false-positives, ‘hallucinations,’ that non-industry specific Generative AI models produce.

InsurGPTTM is designed by Insurance operators for Insurance operators, and is natively embedded in all of Roots Automation Digital Coworkers. Critically, each interaction between a human and Digital Coworker improves the InsurGPTTM model, benefiting all customers.

"We have fundamentally imbued our Digital Coworkers with deep insurance experience and knowledge through InsurGPTTM” comments Chaz Perera, Co-founder and CEO of Roots Automation. “InsurGPTTM removes the need for templates or heavy OCR configuration to analyze and process business documents, it simply reads insurance documents like a human would and produces accurate results, fast and at scale."

Importantly, Roots Automation Digital Coworkers utilizing InsurGPTTM are already delivering real results for Insurance operators.

For example, A national Third-Party Claims Administrator (TPA) is using InsurGPTTM to scale its First Notice of Loss (FNOL) process.

This TPA was challenged with standardizing claim setup and document handling processes while servicing the varying needs of carrier partners and customers. Traditional hard-coded rules, decision logic, and templates failed to effectively factor for document complexity and the idiosyncrasies of carrier partner/customer special account instructions.

Leveraging InsurGPTTM allowed the TPA to work with non-standard instructions and documents within the FNOL process, resulting in greater accuracy without requiring a change to the underlying process.

“Critical to the development of InsurGPTTM was the fundamental belief that while companies like OpenAI and Google - and the entire open-source community - have created something great, they are not interested in going deep into the Insurance sector - nor have they considered the security, data privacy or heavily regulated nature of the insurance space. We have!”, comments John Cottongim, Co-founder and CTO of Roots Automation. “Importantly InsurGPTTM is constantly improving through the real-time interactions between our Digital Coworkers and our Customers’ teams”.

InsurGPTTM is the most advanced insurance-specific Generative AI model which enables organizations to remove routine tasks, increase digitization and accelerate the adoption of AI.

About Roots Automation

Roots Automation combines machine intelligence and human ingenuity to create intelligent Digital Coworkers, providing organizations with AI-powered, digitized employees that can think, read and intuit like people.

Digital Coworkers are pre-trained to understand and interact with documents, systems and processes commonly found in insurance.

Digital Coworkers are always on, ultra-secure and deliver ROI from day one - freeing a human workforce of inefficient, soul-destroying work, increasing their productivity and job satisfaction.

Roots Automation is based in New York and was founded in 2018. For more information, visit

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Fusce non convallis mi. Curabitur nec rutrum orci. Etiam vitae diam ut tellus venenatis ultricies. Fusce vitae ipsum sed urna tempor tempor et vitae dui.
Fusce vulputate molestie est

Fusce non convallis mi. Curabitur nec rutrum orci. Etiam vitae diam ut tellus venenatis ultricies. Fusce vitae ipsum sed urna tempor tempor et vitae dui. Aliquam nibh ante, tempus vel ultricies nec, tempus sed felis. Nullam et efficitur velit. Aenean odio nulla, facilisis a commodo eu, suscipit at augue.

Aliquam rutrum dui sapien. Aliquam pulvinar lectus accumsan est dictum, et faucibus justo ornare. Mauris placerat placerat consequat. Donec commodo consectetur nunc, et posuere orci lacinia sed. Duis mollis, eros quis porta laoreet, mi est euismod lectus, vitae volutpat quam enim congue tellus. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin ornare laoreet consequat. Integer at accumsan lacus, eget ultricies augue. Vestibulum semper sapien at venenatis pretium. Integer nec iaculis lacus. Sed elit nisi, luctus sit amet vehicula nec, mattis nec purus. Nulla facilisi. Nam ornare in justo eget facilisis.

  • Praesent sit amet lectus quis metus sagittis tempor.
  • Sed mattis ipsum vitae turpis laoreet condimentum
  • Sed orci erat, rhoncus efficitur eros a, sollicitudin commodo tortor
  • Sed accumsan ex viverra est tincidunt bibendum a non nulla curabitur eget ligula mauris
  • Nam ut sagittis velit suspendisse ullamcorper quis lorem vitae hendrerit
  • Vivamus diam orci, dignissim ac nulla hendrerit, porttitor posuere risus

Cras vel leo mattis viverra tellus eget vestibulum est

  1. Praesent sit amet lectus quis metus sagittis tempor.
  2. Sed mattis ipsum vitae turpis laoreet condimentum.
  3. Sed orci erat, rhoncus efficitur eros a, sollicitudin commodo tortor.
  4. Sed accumsan ex viverra est tincidunt bibendum a non nulla curabitur eget ligula mauris.
  5. Curabitur sit amet auctor tellus, at scelerisque sem. In sit amet convallis arcu, id vulputate velit. Proin feugiat interdum nulla, eu malesuada massa commodo quis.
  6. Vivamus diam orci, dignissim ac nulla hendrerit, porttitor posuere risus.

Cras vel leo mattis viverra tellus eget vestibulum est

  • Etiam arcu metus, vestibulum et consequat sit amet, imperdiet at augue donec condimentum risus at consequat sollicitudin.
  • In sit amet nisi vitae odio tristique posuere integer vel magna dignissim, sodales mauris a, tempus odio nullam orci sapien, posuere non posuere et, laoreet vel velit.
  • Quisque eleifend tempor eros aenean et tempus neque nam ut porttitor velit maecenas consectetur, lacus at commodo efficitur, est neque tincidunt leo, et dictum nunc lorem a est.
  • Maecenas viverra turpis vitae eros tempus porttitor nulla tempor nunc eros, eu elementum arcu dapibus a etiam a tristique metus.

Share this post


Let's make work more human, together.
Contact Us