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Welcome to the third installment of ‘Understanding key automation technologies.’ – this week our focus is Cognitive Computing (CC).
As with installments one and two, ‘4 things to know about Robotics Process Automation’ and ‘Machine Learning’ respectively, the aim of this article is to scratch the surface of complicated automation technology (both can be found on our Roots Automation blog). The information is but an introduction to each technology, key uses and advantages.
Without further ado, let’s dive in and see what Cognitive Computing is about.
1. Definition: Cognitive Computing uses Machine Learning and other sophisticated software to stimulate human behaviors. The aim is for a computer-based system to mimic the human thought process to help humans make better decisions, not to make decisions for them.
2. What’s the difference between ML and CC?
Let’s recap Machine Learning from our previous article: Machine Learning is an Artificial Intelligence (AI) function which uses algorithms to enable computer programs to improve and learn over time, automatically.
3. Cognitive Computing criteria
Here are several common Cognitive Computing features.
4. Advantages of CC
We’ve mentioned that CC aids better decision making using the methods above, and we’ll illustrate how it does this with a handful of examples.
CC aims to gather all necessary information to support the human and help them make an informed decision, not to resolve a problem or task without human input.
There are countless more business areas CC already supports, from Insurance, Finance, and HR to boosting employee satisfaction by providing new information and patterns that may have gone undetected by humans alone.
To continue the conversation, book a free demo with our team or see how we can train the perfect Digital Coworker for your business, get in touch today: info@rootsautomation.com
Next and last in this series, 4 things to know about Optical Character Recognition.
Automation, Cognitive Computing, CC
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Join us for a live discussion on the topic of Adopting and Deploying Generative AI in Insurance.
Our panelists for this discussion will be Sabine VenderLinden (Co-Founder, CEO & Managing Partner, Alchemy Crew), Scott Stephenson (Former Chairperson & CEO, Verisk) and John Cottongim (Co-Founder & CTO, Roots Automation).
The panel discussion will take place on Wednesday, 14 June 2023 at 11:00am (EST).