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Can AI and Automation Technology help combat the talent crisis?

Listen on-demand to real-world executives with decades of experience in Insurance talent acquisition and management for their key strategies in combatting the Talent Crisis.

Chris Gayner
October 17, 2023

There are approximately 4.3 million more open job postings than there are job seekers across the US, the Insurance Industry represents 10% - 15% of those open jobs.

"U.S. worker productivity continues to fall its steepest pace on an annual basis since 1948 when the Labor Department began tracking it, while growth in unit labor costs accelerated, suggesting strong wage pressures will continue to help keep inflation elevated." Reuters


As productivity plummets and costs continue to increase, leaders across insurance face significant challenges for the next 12 - 18 months (and beyond).

Many leaders are looking at their outsourced operations or turning to technology such as Automation or AI to overcome some of these challenges, however the talent crisis encompass these solutions, creating a pinch-point that is becoming increasingly hard to solve.

In this 60 min virtual roundtable, we:

  • Discussed the scale of the Talent Crisis in Insurance;
  • Shared insights on how leaders are seeking to overcome these challenges in the short and mid term;
  • Heard about real-world success stories in solving current talent challenges using Automation and AI - with a deep dive into improving claims management and underwriting;
  • Experienced a Digital Coworker, a key solution to the talent crisis challenge, in action.

Please use the form to download our on-demand recording of this live webinar!

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Join our expert panel

Emmanuel Joffre
Chief Human Resources Officer
SCOR

Emmanuel Joffre, a French citizen, holds a master’s degree from French business school ESSEC and a graduate degree in law. A seasoned HR professional in all operational and functional areas, he has over 20 years of professional experience in leading international HR positions in various industries, both in France and globally.

LinkedIn
Jessica Lewis
Director
PwC Canada

Jessica is a Director in the Financial Services Consulting practice in Toronto, with a focus on insurance. She specializes in go-to market strategy, distribution strategy, target operating model design and customer-centric design. Jessica has worked with insurance clients across P&C, Life and worker’s compensation boards in market strategy and business transformation, cost reduction, project governance, change management, planning and implementation, insurance supply chain advisory, process re-engineering, and outsourcing. Jessica has also worked closely with PwC’s Deals team on due diligence and M&A advisory engagements across the broker, carrier and Insurtech market.

LinkedIn
Chaz Perera
CEO & Co-founder
Roots Automation

Chaz is responsible for business development, finance, and customer success.​ In his nearly 20-year career since graduating from Villanova University, Chaz has launched new products, grown global businesses, and helped companies save money by leveraging data science, robotics, and AI.​ He’s led teams with thousands of employees, at one point leading a team of 7,000 people across 50 countries. Before founding Roots Automation, Chaz was the Chief Transformation Officer and Head of Global Business Services for AIG, Inc.​

LinkedIn
Chris Gayner
VP of Marketing (Moderator)
Roots Automation

Chris is responsible for Brand, communications and growing Roots Automation’s presence in the U.S and global market. Chris brings nearly two decades of experience in Strategy, Innovation and Marketing leadership roles spanning Global Services and Technology organizations in Europe and the United States. Additionally, Chris has held senior positions at Genfour (acquired by Accenture), Symphony Ventures (acquired by SYKES) and SYKES Digital (Acquired by SITEL).

LinkedIn

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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