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Healthcare

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Healthcare

The healthcare industry faces immense pressure from rising costs, staffing challenges and strict regulations. Delivering the highest level of patient care in a timely manner is a significant challenge for all participants in Healthcare.​

Improve member outcomes, reduce collection cycle times and improve the customer experience.​

Digital Coworkers can automate and streamline tasks that commonly occur in Payer-services, such as:​

  • Prior authorization​
  • Patient eligibility and enrollment​
  • Member and network management​
  • Endorsements and renewals
  • Records management​
  • Billing and collections​

Improve the quality of care, increase productivity & capacity and drive better patient experience.

Digital Coworkers can automate and streamline tasks that commonly occur in Hospitals and across Physicians and Pharmacies, such as:

  • Administrative data entry
  • Document digitization
  • Patient scheduling
  • Billing & processing
  • Records management
  • Inventory management
  • Remote care support

Reduce administrative burden, increase productivity and enable top & bottom-line growth.

Digital Coworkers can automate and streamline tasks that commonly occur in Production and distribution, such as:

  • Report production and document management
  • Inventory management and forecasting
  • Clinical trials administration
  • Supplier onboarding
  • Rebate and charge-back processing
  • Patient matching
  • Supply & demand planning
Payers

Improve member outcomes, decrease collection cycle times and improve the customer experience.​

Digital Coworkers can automate and streamline tasks that commonly occur in Payer-services, such as:​

  • Prior authorization​
  • Patient eligibility & enrollment​
  • Member and network management​
  • Endorsements and renewals
  • Records management​
  • Billing and collections​
Providers

Improve the quality of care, increase productivity & capacity and drive better patient experience.

Digital Coworkers can automate and streamline tasks that commonly occur in Hospitals and across Physicians & Pharmacies, such as:

  • Administrative data entry
  • Document digitization
  • Patient scheduling
  • Billing and processing
  • Records management
  • Inventory management
  • Remote care support
Suppliers & Producers

Reduce administrative burden, increase productivity and enable top & bottom-line growth.

Digital Coworkers can automate and streamline tasks that commonly occur in Production and distribution, such as:

  • Report production & document management
  • Inventory management and forecasting
  • Clinical trials administration
  • Supplier onboarding
  • Rebate and chargeback processing
  • Patient matching
  • Supply & demand planning

Machine Intelligence + Human Ingenuity

By bringing together technology, data, machine intelligence & human ingenuity, our Customers realize significant value, fast.

Increase Capacity

Expand your human workforce up to 90% with trained Digital Coworkers. Better manage fluctuating peaks and troughs in demand. Avoid burnout.

Reduce Cost

Process more work, faster, with greater accuracy. No need to build Centres of Excellence or significant internal capability to manage your Digital Workforce.

Rapid ROI

Each Digital Coworker comes pre-trained with knowledge of documents and processes, enabling them to be operational from day 1. Typically driving 250% ROI for our Customers.

Adopt AI Faster

Our AI models and algorithms are configured to work out of the box, built on a deep repository of tagged system and document data. No need for expensive data, IT or infrastructure investments.

Avoid Disruption

Digital Coworkers plug into your existing ways of working, minimizing disruption and risk associated with extensive change programs

Improve Work

Eliminate the mundane, manual part of people’s work that typically slows them down, produces errors and causes burnout.

CUSTOMER SUCCESS

Our Customers see Digital Coworkers as important members of their team

$1.3m Capacity Improvement

Delivered for a leading Global Services firm.

1,250% Return on Investment

Delivered for a multinational Financial Services Company.

99% Straight Through Processing

Delivered for a Fortune 500 Insurance Carrier.

“The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. By leveraging these bots, it provides the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.”
Kevin Mahoney
President & COO, Carisk Partners
“Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.”
Lea Lundquist
VP, Claims Administration, Protective Insurance
“We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.”
David Emmer
CIO, Anchin, Block & Anchin LLP
We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.
Fortune 250 Life Insurance Carrier
Automation Leader
WORKING ALONGSIDE LEADING BRANDS

EXPLORE MORE INSURANCE INSIGHTS​

Webinars

Webinar: Improving Claims Management with Automation & AI

Understand considerations, opportunities and benefits of using Automation and AI to improve Claims Management

Read More
Whitepapers

Whitepaper: The Rise of the Digital Coworker

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Whitepapers

The Difference Between RPA and Digital Coworkers

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Blogs

Roots Automation expands partnership with health insurance & Medicare services provider

Blogs

How to improve claims handling with automation

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Let's make work more human, together.
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