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Executives are under constant pressure to contain or reduce costs, improve efficiency and increase productivity across their business.
And while many have turned to RPA as the silver bullet, buyers of RPA ‘bots’ are increasingly dissatisfied with their purchase - due to:
A recent study found that 69% of respondents experience broken bots at least once per week. 41% said it takes over five hours to fix a broken bot. However, some respondents noted it takes 24 hours or more to fix a broken bot1.
A Forrester study found that 50% of the total benefit created by RPA is subsequently spent on managing the RPA operation2. Further, an Everest Group study found that the FTE cost for people with techno- functional roles (e.g. F&A+RPA) jumped 15%+ from 2021 to 20223
According to Everest Group, in 2018, the split between standalone RPA vs RPA+AI related projects was 80% vs 20% (respectively). In 2021 the same split was 36% vs 64% (respectively)4 – highlighting the need for additional tools to go beyond basic automation.
The reality is that these technologies are dependent on a prohibitively expensive ecosystem of additional technology, data and capabilities to truly replicate how people execute work.
Use the form to download your copy of the whitepaper today.
1,2,3,4 - See whitepaper for references & sources
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