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IT

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IT

IT teams are challenged to keep up with the ever evolving technology needs of the organization whilst ensuring data, networks and infrastructure are resilient and secure. Digital Coworkers are a great solution to enable the IT team to scale their capacity while keeping costs low.

IT teams are overburdened with administrative tasks that enable day-to-day operations but reduce time spent on solving key technology challenges.

Digital Coworkers can help reduce these burdens by:

  • Automating Identity, credential and access management
  • Managing IT Service Management
  • Acting as an integration layer over the top of your legacy apps

IT leaders are challenged with the need to move fast but ensure accuracy when it comes to all aspects of infrastructure and networking – ensuring the business remains connected and stable.

Digital Coworkers can help ensure any manual work that goes into provisioning and configuring cloud or on-premise resources is eliminated, by:

  • Automating server checks plus provisioning
  • Checking for server storage and reallocating as needed
  • Acting as the real-time network support resource
  • Managing patches and updates

Ensure data is secure and maintained.

Digital Coworkers can help manage critical tasks that wrap around data management and security, such as:

  • Database administration
  • Backup management
  • Test automation
  • Data migration
IT Operations

IT teams are overburdened with administrative tasks that enable day-to-day operations but reduce time spent solving key technology challenges.

Digital Coworkers can help reduce these burdens by:

  • Automating Identity, credential and access management
  • Managing IT Service Management
  • Acting as an integration layer over the top of your legacy apps
Infrastructure & Network

IT leaders are challenged with the need to move fast but ensure accuracy when it comes to all aspects of infrastructure and networking – ensuring the business remains connected and stable.

Digital Coworkers can help ensure any manual work that goes into provisioning and configuring cloud or on-premise resources is eliminated, by:

  • Automating server checks plus provisioning
  • Checking for server storage and reallocating as needed
  • Acting as the real-time network support resource
  • Managing patches and updates
Data & Security

Ensure data is secure and maintained.

Digital Coworkers can help manage critical tasks that wrap around data management and security, such as:

  • Database administration
  • Backup management
  • Test automation
  • Data migration

Machine Intelligence + Human Ingenuity

By bringing together technology, data, machine intelligence & human ingenuity, our Customers realize significant value, fast.

Increase Capacity

Expand your human workforce up to 90% with trained Digital Coworkers. Better manage fluctuating peaks and troughs in demand. Avoid burnout.

Reduce Cost

Process more work, faster, with greater accuracy. No need to build Centres of Excellence or significant internal capability to manage your Digital Workforce.

Rapid ROI

Each Digital Coworker comes pre-trained with knowledge of documents and processes, enabling them to be operational from day 1. Typically driving 250% ROI for our Customers.

Adopt AI Faster

Our AI models and algorithms are configured to work out of the box, built on a deep repository of tagged system and document data. No need for expensive data, IT or infrastructure investments.

Avoid Disruption

Digital Coworkers plug into your existing ways of working, minimizing disruption and risk associated with extensive change programs

Improve Work

Eliminate the mundane, manual part of people’s work that typically slows them down, produces errors and causes burnout.

CUSTOMER SUCCESS

Our Customers see Digital Coworkers as important members of their team

CUSTOMER SUCCESS

Our Customers see Digital Coworkers as important members of their team

“The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. Our Digital Coworkers provide the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.”
Kevin Mahoney
President & COO, Carisk Partners
“Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.”
Lea Lundquist
VP, Claims Administration, Protective Insurance
“We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.”
David Emmer
CIO, Anchin, Block & Anchin LLP
"Insurance companies have a desperate need to automate many business processes for efficiency, but current solutions are limited to rule-based tasks and aren’t insurance industry-specific, limiting their potential, Digital Coworkers lessen our stress over finding and retaining talent, and unburden our teams so they can focus on more impactful work. Roots Automation’s unique approach to automation has improved our employee retention while offering superior economics and enhanced customer experience".
Cathy Carr
VP of Insurance Support Services, Berkshire Hathaway Guard President
"Roots Automation has helped American Exchange automate and improve a lot of our internal data validation and data entry processes. This has both reduced our workload and has reduced human data entry error to almost zero. The best part is that our process with Roots Automation has allowed our agents to do what they do best, and that is talk to people and help them with their individual and Medicare health insurance decisions."
Andrew Hetzler
Chief Executive Officer, American Exchange

Working alongside leading brands

EXPLORE MORE INSURANCE INSIGHTS​

Webinars

Webinar: Exploring the Boundaries of Automation in People-centric, Heavily Regulated Industries

Heavy regulations and legacy systems may be a hurdle for digital transformation, but innovation is still possible.

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Whitepapers

Whitepaper: Battling Business Uncertainty During the Pandemic

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Whitepapers

Whitepaper: The Rise of the Digital Coworker

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Blogs

What could the dawn of digital co-workers mean for humans?

Blogs

Bridging the gap between centers of excellence and the business

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Let's make work more human, together.
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