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The current generation of AI systems has the potential to significantly affect claims handling at insurance companies by increasing efficiency, accuracy, and speed of the claims process. AI systems can automate many of the repetitive and time-consuming tasks involved in claims handling, such as data entry, document processing, and fraud detection. This can reduce the workload of claims adjusters and enable them to focus on more complex and high-value tasks.
AI systems can also analyze large amounts of data to identify patterns and trends that may indicate fraudulent activity or other issues. This can help insurers detect and prevent fraud more effectively, which can reduce losses and improve profitability.
In addition, AI systems can improve the customer experience by providing faster and more personalized service. For example, chatbots and virtual assistants can provide immediate assistance to customers and help them navigate the claims process more easily.
Digital Coworkers use advanced AI – including Roots Automation’s proprietary Generative AI model, InsurGPT™ – to think, read and intuit like a human.
Think of a Digital Coworker like you would your favorite employee – just digitized.
There are five key pressure points in claims that AI-driven Digital Coworkers can help address:
Use the form to download your copy of the whitepaper today.
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