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Whitepaper: Transforming Claims Management with AI-Powered Digital Coworkers

80% of data across the modern organization is unstructured; improving outcomes requires technology that makes sense of the variety
September 6, 2023

The current generation of AI systems has the potential to significantly affect claims handling at insurance companies by increasing efficiency, accuracy, and speed of the claims process. AI systems can automate many of the repetitive and time-consuming tasks involved in claims handling, such as data entry, document processing, and fraud detection. This can reduce the workload of claims adjusters and enable them to focus on more complex and high-value tasks.

AI systems can also analyze large amounts of data to identify patterns and trends that may indicate fraudulent activity or other issues. This can help insurers detect and prevent fraud more effectively, which can reduce losses and improve profitability.

In addition, AI systems can improve the customer experience by providing faster and more personalized service. For example, chatbots and virtual assistants can provide immediate assistance to customers and help them navigate the claims process more easily.

The future is here

Digital Coworkers use advanced AI – including Roots Automation’s proprietary Generative AI model, InsurGPT™ – to think, read and intuit like a human.

Think of a Digital Coworker like you would your favorite employee – just digitized.

There are five key pressure points in claims that AI-driven Digital Coworkers can help address:

  1. Losses – which increases margin pressure.
  2. Customer Service – which affects revenue.
  3. Ways of Working – which incurs inefficiency.
  4. Costs – which increases claims leakage.
  5. Talent – which impacts all of the above.

This paper highlights

  • The challenges for facing Claims and IT leaders across Insurance
  • How Generative AI like InsurGPT and Digital Coworker help to overcome these challenges
  • The benefits of AI for insurance claims

Use the form to download your copy of the whitepaper today.

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How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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