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Announcing a new partnership with a leading property & casualty insurer

Julianna Rice
July 18, 2022

The Roots Automation team is excited to announce a new customer win. This time, we are partnering with a leading property & casualty insurance carrier.

Our Customer, like most insurers in 2022, needed to improve their claims management process - specifically, the capacity and speed of claim resolutions.

The Customer's Digital Coworker will review, classify and then index claim documents for inclusion in their Document Repository.

With an expected annual volume of over 700K documents, the Customer's Digital Coworker will be able to dramatically reduce the manual effort for this process.

"This Customer chose to work with Roots Automation because of our deep domain knowledge and ability to deploy a Digital Coworker quickly," says Roots Automation CEO and co-founder Chaz Perera. "We're excited to partner with this large insurance carrier because it further solidifies our belief that Digital Coworkers can make work more human for all businesses - large and small."

Roots Automation is partnering with Customers in areas like claims indexing, acknowledgment and data entry not only to improve costs, but also to relieve overworked employees, improve customer experience and resolve claims quickly.

For context, one of our Customers saw a 246% return on investment, 99% straight-through processing and a 60% increase in volume capacity after investing in claims acknowledgement automation. Read the full case study here.

"We're very proud of the results we've delivered for customers, and we're confident that our new partnership will see amazing results," Perera continued.

If you are intrigued by the impact a Digital Coworker can make on your organization, please contact our team to start a conversation here.

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