Complex information like healthcare and financial data, up until this point, has required incredible amounts of tedious effort from company staff. These documents are never the same, require an understanding of the context, and demand a level of expertise simple automation does not have. However, Digital Coworkers can read, think, and learn just like their human counterparts. This enables them to review, document, and distribute everything from tax information to the underwriting process of a bank.
Reliance on temporary workers meant recruiting costs were high and growing.
At the most critical tax deadlines, the company also needed to call on other members of the company to assist in reviewing filings before submitting them.
With a small team reviewing 50,000+ tax filings each year, it's critical that each return is accurate. When it's not, it's on the accounting firm to make up the difference and creates reputation risk for the company.
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